Spa Etiquette
We have put together some helpful hints to help you enjoy your relaxation time whilst using the spa facilities. If you have any other questions please contact us and we'd be delighted to assist.
Guests are requested to arrive at least five minutes before treatment is due to start in order to change, if desired, and to fill out a medical questionnaire. Late arrival will mean that your treatment time is reduced or unable to be honoured.
All treatment times indicated include an allowance of five minutes for consultation, dressing and undressing. Please ensure that mobile phones and pagers are switched off during your visit to The Spa.
Clients on Spa Days (both men and women) will feel most comfortable going into treatments with their robe over their swimwear. For those clients just having treatments, we respectfully request that underwear is worn for all treatments. Our Therapists are trained to observe client modesty at all times. Swimwear is requested at all times in all areas of the Spa.
For the comfort and consideration of all our guests, a no smoking policy is operated throughout The Spa and the surrounding terraces.
Telephone: +44 (0) 1935 482 045
Email: spa@summerlodgehotel.co.uk
Spa Director: Rosemary Sumner-Pike
Opening hours
Hotel guests: 7am - 10pm Spa treatments: 9am - 6pm
Full day visitors:
10.30am - 5.30pm
Half-day visitors:
9am - 1pm or 1.30pm - 5.30pm
Cancellations:
Treatments should be cancelled at least 24 hours beforehand to avoid being charged. We accept cancellations up to 14 days prior to your Spa day Package and amendments up to seven days prior.
