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MEET THE TEAM

  • Johnathan Raggett

    Managing Director of Red Carnation Hotels Jonathan Raggett

    Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the thirteen international properties RCH now operate. In November 2009, Johnathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

    "We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

    jonathan@rchmail.com    T: 0207 514 5633

     

  • Terry Holmes

    Executive Director for Red Carnation Hotels Terry Holmes

    Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. To discover more about Terry and to download his pod casts click here.

    tholmes@rchmail.com     T: 0207 958 6923

  • General Manager Charles Lotter

    The wonderful team at Summer Lodge specialises in being of service and surprising and delighting their guests and I truly enjoy being their leader. I have been here since 2004, and before this, I was at one of our sister hotels in Cape Town, the amazing Twelve Apostles Hotel near Camps Bay. I am a South African, and that is where I have worked most of my 27 years in the hotel trade. I have learnt so much that could be of benefit to you in the planning of your excursions out into the especially beautiful West Dorset countryside. I look forward to meeting you and ensuring that you have an entirely enjoyable stay. The aspect of my job that I enjoy the most is the coaching of the staff to enjoy the most rewarding aspect of their job – interaction with guests, and I particularly relish witnessing the satisfaction that both guests and staff receive out of these encounters.

    clotter@rchmail.com       T: 01935 482030

    Click here to listen to Mr Lotter's Pod-cast about Summer Lodge

  • Deputy General Manager Severino Loi

    I was previously employed at Cliveden, Buckinghamshire and The Royal Crescent Hotel, Bath where I had been Deputy General Manager. Coincidentally I was already familiar with Summer Lodge and its considerable reputation, so much so that it had been my choice for my wedding night. I had discovered this special, romantic corner in West Dorset which I knew instinctively was where I wanted to be. I arrived in May 2008 and subsequently moved my family to Evershot where we hope to become useful members of the community.
     
    I very much look forward to having the opportunity of welcoming you to Summer Lodge, set in this area of outstanding natural beauty and which complements our magnificent cuisine and unique accommodation. Ciao

    sloi@rchmail.com       T: 01935 482037

  • Sales Team

    Events Co-ordinator - Laure Pages, Sales Manager - Kevin Reid, Reservations Manager - Phoebe Streak

    Our task at Summer Lodge is to determine the needs and requirements of each of our guests and then help to ensure that those needs are not just met, but exceeded. Whether you are coming to Summer Lodge for a relaxing break in our truly scrumptious bedrooms, a gourmet experience in our award winning restaurant, a short business meeting or a residential conference, we strive to not merely satisfy your demands, but to work with you to make your visit to us a truly memorable occasion.

    lpages@rchmail.com    kreid@rchmail.com    pstreak@rchmail.com

    T: 01935 48 2000

  • Executive Head Chef Steven Titman

    Since 2004, I have been part of the amazing team at Summer Lodge. I came here from the White Barn Inn in Kennebunkport in Maine, USA, a fellow Relais and Chateaux property. I have also enjoyed time at Longueville Manor on Jersey, as well as obtaining invaluable experience in some Michelin starred establishments in Germany. From Dorset’s abundant local produce, my resourceful and imaginative international team with its strong classical foundations and light modern touches, creates delicious dishes to tempt and satisfy you. Whether a nutritious and light salad at the spa or a special celebratory meal in the luxurious restaurant, we hope you will have an entirely gratifying experience. For a while now, we have been collaborating with local producers on finding the very best that the region has to offer. In particular, over and above the quality of the foods we are buying, we are interested in their provenance, and their can be fewer places in England where such an enormous variety of delicious food has to travel such a short trip to arrive in our kitchen.

    stitman@rchmail.com       T: 01935 48 2000

  • Eric Zwiebel

    Cellar Master Eric Zwiebel

    I arrived at Summer Lodge in 2004, and my path here has been an interesting one. Prior to Summer Lodge, I was at Cliveden, and before that, I had the great privilege of having Gerard Basset, one of the founders of the Hotel du Vin Group, as my employer and mentor. My parents have always been in the restaurant business in Alsace in France, and this is how I started out. Food service, whilst interesting, did not excite me as much as I would have liked, and so I started to dabble in the wine service aspect, and I quickly realised that this was the right way to go.  Our wine list takes some beating. Clement, the Assistant Cellar Master, and I are well placed, both in terms of experience and wine resources at our disposal, to suggest the absolute perfect accompaniment to your delicious meal. Clement and I regularly take part in competitions to stay abreast of trends and developments throughout the world and our list has won many awards because of its balance and diversity. Our cellar is recognised as one of the best in the world by the Wine Spectator Magazine. I look forward to taking you on a most delicious tour! I am currently preparing to participate in the Best Sommelier of Europe Competition, and I have just made it through the semi-finals to be France’s representative at this competition, along the way, getting to know some amazing wines and learning many interesting things that I hope will enhance your food and beverage experience.

    Click here to listen to Eric's Podcast about Wine Dinners

    ezwiebel@rchmail.com      T: 01935 48 2000
  • Rosemary Sumner-Pike

    Spa Director Rosemary Sumner-Pike

    I have worked in the Beauty Industry both in the U.K. and abroad for over twenty years and joined Summer Lodge Hotel as Spa Director in 2004. The Spa at Summer Lodge is a place where our guests and members can rejuvenate the body, mind and spirit with our extensive range of treatments. As each of us is a unique being, our guests are treated as individuals with care and consideration. Both myself and my team are dedicated to making your Spa Experience a memorable one.

    Click here to listen to Rosemary's Pod-cast

    spa@summerlodgehotel.co.uk      T: 01935 48 2045
  • Maureen Hughes

    Head Housekeeper Maureen Hughes

    I have been at Summer Lodge for 5 years. In my 30 years of experience as a Housekeeper, 20 of which have been in hotels and 10 of which have been in the service of high profile families mostly in the Middle East, I have learnt so much that can now benefit our guests here at Summer Lodge.  Total comfort and cleanliness are the aims of my cheerful and hardworking team. No two rooms are the same and furnished as they are in the style of a large private home, they create a homely feel that is as pleasurable for us as we hope it will be for you. We have a wide variety of pillows, duvets and bed sizes and cater very well for preferences in specific colours, music, DVD’s and so much more. The aspect of my job that I enjoy the most is the attention that I pay to detail as well as the comfort and care I relish in providing to our guests.

  • John Eke

    Head Gardener John Eke

    The gardens at Summer Lodge are a wonderful blend of traditional English herbaceous border, kitchen garden, rose garden and superb water feature. I collaborate with the owner, Bea Tollman in the design of the grounds so that they are not just beautiful to look at, but functional too. I am always to be found somewhere on the grounds and would welcome the chance to meet and discuss the joys of gardening with you.

    Click here to listen to John telling about Summer Lodge's Gardens