Receptionist

  • Reference: SLreceptionist

Would you like to become part of a professional and friendly Front Office team? We are looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.

Situated in Evershot in the heart of the Dorset countryside close to Dorchester and Yeovil, Summer Lodge Country House Hotel, a member of Relais and Chateaux, is a leading 5* hotel comprising 24 bedrooms and suites, a 3 AA Rosette restaurant, spa, heated indoor swimming pool, tennis court, and renowned for providing unrivalled levels of personal service.

Key responsibilities of the Receptionist will include:

  • Checking guests in and out according to the law and Hotel standards 
  • Compiling guests accounts and fulfilling administrative duties 
  • Handling reservation enquiries
  • Acknowledging regular guests and VIP’s and their requirements
  • Reconciling banking at the end of each shift 
  • Ensuring that the reception area is clean and tidy at all times

The ideal candidate for the Receptionist should have:

  • Have similar experience within a four or five star hotel
  • Have excellent telephone manner 
  • Be an excellent team player 
  • Communicate effectively in English
  • Be eligible to work in the UK

You need to be flexible to work an early or late shift, five days out of seven. Accommodation is available on site. This position is to start on 20th January 2015.

Red Carnation Hotels Collection provides an opportunity for long-term career prospects and is recognised as number 8 of the Sunday Times Top 100 Best Companies to Work For 2014. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.